FPT Software’s Quality Management System (QMS) is in SEI CMMi Level 5 compliance and certified to ISO 9001:2000.
Management Technique: Our Strengths Management Methodology, Organizational Practices & Tools and Continuous Improvement activities standardized in FPT Software are essential factors to consistently deliver work products with good quality on a timely manner.
- Process Methodology:
- Workflows of software development are standardized at organizational wide that facilitate knowledge sharing and cross-pollination of ideas among teams. It helps development faster and better.
- Metrics and quantitative management method have already been set up, so project performance (quality/time/productivity) could be confirmed at any time spanning geographical boundaries
- Organizational Practices & Tools:
- Extensive collection of management tools & templates are developed and used in enabling project managers
- Knowledge sharing is strengthened by a range of methods such as orientation training, online discussion board, and collaborative environment within projects.
- Continuous Improvement:
- Strong quality management process is performed to prevent and detect problem/defects from early stages. As a result, quality is secured.
FPT Software Development Standard Processes includes:
- Planning process
- Estimation Process
- Risk Management Process
- Requirement Management Process
- Onsite/Offshore Working process
- Review Process
- Defect Management Process
Advantages of FPT Software standard process:
- A complete life cycle for Planning, Requirement, Design, Code, Test and Deployment is provided for various type of project.
- Project management methodology is available to ensure consistent and predictable delivery without depending on various locations.
- Metrics are established to measure project performance (both progress & quality). As a result progress and quality of every stage, process & product is quantitative managed.
- Exit criteria of every stage are defined, so the transition from stage to stage is executed and verified again the defined criteria to ensure smoothly delivery between those.
- Easy to set up a specific working process for a project to best fit with client’s requirements and project characteristic, basing on customizing FPT Software’s and client process.
Quality Management Tools: Various templates and tools supporting for project implementation are adapted/developed in accordance with our process. It helps to eliminate communication discrepancy spanning geographical boundaries. As a result, project coordination efficiency is ensured.
Further more, we developed our FPT Software Management SuiteTM which is a collection of web based, in house development software package and platform for project management allowing customers use remote access to track and manage projects.
- Timesheet: for all project members to record their time and effort spent.
- DMS (Defect Management System): for QA people and project leaders to collect and manage defects raised to software product
- Fsoft Insight: for project managers to plan, track and monitor projects, Effort and defect data from Timesheet and DMS is automatically linked to Fsoft Insight for quantitative management
- Dash Board: for senior managers to overview the status of projects, and manage HR
Using FPT Software Management Suite, the project information is more transparent to all related persons. They are not only project management tools but also setup communication platform among relevant parties of the project regardless on-site either offshore. Customers can access to this system via internet to review project status at real time.
